On your order page
Your order page is the most accurate place to check your plan. It shows:
- how much data you’ve used and how much is left,
- when the plan was activated and when it expires,
- the status of your eSIM and any top-ups.
Open it with the link in your confirmation email, or go to My eSIMs and enter your email and order number (it looks like OS-7KQ2MX). Tap Refresh to load the latest figures. Usage can take a little while to update after you’ve used data.
Usage only appears once the eSIM has connected at your destination and started using data.
On your phone
Your phone also counts data per line. It’s a useful estimate, though it may differ slightly from our figures.
- iPhone: SettingsCellular, then scroll to the usage section and pick your travel eSIM. Tip: tap Reset Statistics at the bottom before your trip so the count starts from zero.
- Samsung: SettingsConnectionsData usage, then choose the travel eSIM.
- Pixel: SettingsNetwork & internetSIMs, tap the travel eSIM, then App data usage.
Running low? Top up the same eSIM in a few taps.
